A global survey among 12,000 luxury retail employees finds widespread job dissatisfaction. So much so that over half are ...

Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look ...

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations ...

Customer relationship management software maker Salesforce (NYSE:CRM) will be reporting results tomorrow after the bell. Here ...

Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your ...

Salesforce shares climbed about 11% to a record high on Wednesday after the customer relationship management software maker ...

Easyrewardz is closing the gap between customer engagement and satisfaction with its groundbreaking CRM solution.

Element451 Inc., a startup that develops software for higher education institutions, today disclosed that it has raised $175 ...

NICE Ltd. has struggled recently due to its CEO's retirement and geopolitical issues, but is on a recovery path. See why I ...

Wall Street analysts were mostly bullish after the results, with several raising price targets for the stock on the ...

Salesforce shares are up after the company raised its full-year outlook Tuesday, and analysts are offering increasingly ...