Microsoft says it’s working with Ubisoft to fix a problem with its latest Windows 11 update that’s been crashing some games, and it’s put the update’s release on pause for devices with those games in the meantime.

First reported by Bleeping Computer, Microsoft is now preventing Windows 11's 24H2 update from being sent out to machines that have a selection of recent Ubisoft games installed on them. A number of users have reported persistent, unworkable crashing, sometimes on startup, when trying to play the affected games.

Microsoft confirms that the Windows 11 24H2 update is giving users a real headache with various problems including trashing game audio for gamers.

Microsoft is blocking the Windows 11 24H2 update on computers with some Ubisoft games, like Assassin's Creed, Star Wars Outlaws, and Avatar: Frontiers of Pandora, after changes in the operating system cause the games to crash,

PC gamer updating to Windows 11 version 24H2 take note, especially if you're playing any Ubisoft games. Compatibility issues have been reported.

Both Microsoft and Ubisoft are working on a fix. Gamers running Windows 11 may be inadvertently preventing the latest update from being installed because of the titles on their PC. The update in question is Windows 11 24H2 which brings with it several improvements and new features.

Windows 11 24H2 has just received an optional update which comes with some useful tweaks to the interface. This is patch KB5046740 and it’s in preview – so as ever, you might come across glitches if you install it – and the main changes on the desktop are applied to the taskbar and Start menu.

Microsoft has stopped offering updates to Windows 11 version 24H2 on PCs that have certain Ubisoft games installed, Bleeping Computer reports. The company made the move after complaints that Star Wars Outlaws and games in the Assassin’s Creed series were crashing after installing the new Windows update.

The best way to get the Windows 11 24H2 update is through the standard method used for any other Windows update. First, make sure you're connected to the internet, then open the Settings app on your computer. Click on the "Windows Update" option in the left sidebar, and select the "Check for Updates" button on the right.

Microsoft blocked the Windows 11 24H2 update due to issues with USB-connected peripherals supporting the eSCL protocol. Gamers might face black screens during gameplay in specific Ubisoft titles after updating to Windows 11 24H2.