Personalisation and humanisation have emerged as the two fundamental pillars that underpin a successful customer experience ...

Qlik understands that embracing AI is essential for businesses to thrive, writes James Fisher, Chief Strategy Officer, Qlik.

A newly released study projects that South Africa’s wholesale, retail, and fuel sectors will generate an additional R88-billion for the economy during the Black Friday “month” of November. Research by ...

AI benefits our society at large in numerous ways, but cybercriminals are using this new technology for nefarious purposes. From gathering data more efficiently to using large language models to craft ...

Cloud-based telephony built on a carrier grade platform that simplifies voice? What does that even mean, and how can businesses find the right solution, asks Natalie van der Merwe, head of telephony ...

Technology plays a major role in reducing losses, particularly on high-value, high-risk loads, in South Africa, writes Kamal ...

On Black Friday, gamers can get the Acer Nitro V 15 gaming laptop (model ANV15-51, NH.QNDEA.001) at its lowest price ever. Previously priced at R12 999, it will now be available for R9 999 – and the ...

After fluctuating over the past three years, global spending on IT devices – including desktop PCs, laptops, tablets, mobile phones, and printers – has surged in 2024, rising by 6% year-over-year to ...

An estimated 5,5-billion people are online in 2024 – an increase of 227-million individuals based on revised estimates for ...

Eighty percent of South African businesses say they have experienced a cyberattack in the past year – but only 32% prioritise cybersecurity training among employees – according to new research from ...

CFOs and finance leaders rate metrics, analytics and reporting as their top focus area for 2025 reflecting an emphasis on delivering insight to improve business performance, according to Gartner. The ...

Consumers are shoring up their cash for Black Friday on 29 November, which is expected to generate more in sales than last year’s figure of R26,6-billion. This year marks the 10th anniversary of the ...